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Terms of Service

Last updated: June 12, 2026

Beta software

1collective is in pre-release beta. Features may change, and data you enter may be modified or reset as we finalize the platform. We don’t yet offer uptime or support guarantees, and support is best-effort during the beta. Please don’t rely on it as your only system of record.

These Terms of Service (“Terms”) govern your access to and use of the 1collective platform, websites, and related services (collectively, the “Service”) operated by 1collective (“we”, “us”, or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Accounts and eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. When you create a workspace you are acting on behalf of your business (the “Customer”) and represent that you are authorized to bind that business to these Terms. You are responsible for all activity that occurs under your account and for keeping your login credentials secure. Notify us immediately of any unauthorized use.

2. Trials and subscriptions

We may offer a free trial period. At the end of any trial, continued use of the Service requires an active paid subscription. Fees, billing cycles, and plan features are described at sign-up or in your account. Unless stated otherwise, fees are non-refundable except where required by law. We may change pricing on a going-forward basis with reasonable notice.

3. Acceptable use

You agree not to:

  • use the Service to violate any law or infringe the rights of others;
  • upload malware or attempt to disrupt, probe, or gain unauthorized access to the Service or other customers’ data;
  • resell, sublicense, or provide the Service to third parties except as expressly permitted;
  • send unlawful, deceptive, or unsolicited communications using the Service;
  • reverse engineer or copy the Service except as permitted by law.

You are solely responsible for the data, messages, documents, and other content you submit to the Service (“Customer Data”) and for ensuring you have the rights and consents needed to process it, including for any communications you send to your own customers and employees through the Service.

4. Customer Data and ownership

As between you and us, you retain all rights to your Customer Data. You grant us a limited license to host, process, and transmit Customer Data solely to provide and improve the Service and as described in our Privacy Policy. We do not sell your Customer Data. You may export your data as described in your account; on termination we will make your data available for a limited period before deletion in accordance with our retention practices.

5. Third-party services

The Service integrates with third-party providers (for example, payment, accounting, messaging, and email services). Your use of those integrations is subject to the applicable third party’s terms, and we are not responsible for third-party services. Charges incurred through metered features (such as messaging or AI usage) are your responsibility.

6. Service availability and changes

We work to keep the Service available but do not guarantee uninterrupted operation. We may modify, suspend, or discontinue features at any time. We may suspend access for non-payment, suspected abuse, or to protect the Service or other customers.

7. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The Service is a business tool and does not constitute legal, tax, accounting, or financial advice.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

9. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these Terms. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and governing law) will survive.

10. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-app). Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Contact

If you have questions about these Terms, contact us at the email address below.

Questions? Contact us at support@1collective.io.